• Voice AI: Solving Healthcare's Workforce Challenges with Ankit Jain

  • Feb 11 2025
  • Length: 30 mins
  • Podcast

Voice AI: Solving Healthcare's Workforce Challenges with Ankit Jain

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  • Summary

  • Ankit Jain, CEO and cofounder of Infinitus Systems, Inc, joins Julie Yoo, a16z Bio + Health general partner, to discuss Infinitus's work in solving one of healthcare's most pressing challenges: workforce shortages. Leveraging LLMs and AI voice agents, Infinitus automates repetitive tasks, such as benefits verification and prior authorization, freeing up human talent for higher-value roles. Ankit reflects on the company’s journey—from early proof-of-concept calls to scaling over five million patient-centric interactions—and shares their approach to mitigating the risks of AI errors through layered guardrails.

    More in "The Opportunity for Healthcare in a Post-LLM World":

    • Super Staffing in Healthcare with Munjal Shah
    • Transforming Clinical Trials with Alexander Saint-Amand

    Plus:

    • Learn more about a16z Bio+Health
    • Learn more about & Subscribe to Raising Health
    • Find a16z Bio+Health on LinkedIn
    • Find a16z Bio+Health on X
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