In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Winston Smith, General Manager of The Standard Spa, Miami Beach. Winston shares his incredible journey from starting in accounts payable to becoming GM, discussing his early career, transition from finance, and personal experiences that shaped his path. They explore the importance of teamwork, maintaining a positive work culture, and the evolving landscape of the hospitality industry. With personal anecdotes, Winston provides valuable insights into leadership and achieving long-term success in the hotel business.

00:00 Introduction to the Hospitality Mentor Podcast

00:37 Meet Winston Smith: General Manager of the Standard Spa, Miami Beach

01:00 Winston's First Job in Hospitality

02:13 Journey from Belize to Los Angeles

05:57 Transition to Miami Beach

07:38 Life at the Standard Spa, Miami Beach

13:29 Employee Engagement and Morale Building

14:34 Climbing the Ranks: From Chief Accountant to Director of Finance

20:02 Understanding Hotel Finances

22:45 Transitioning to General Manager

24:23 Embracing Leadership and Teamwork

26:08 Challenges and Achievements

33:19 Future Plans and Vision

36:13 Advice for Aspiring Professionals

37:35 Conclusion and Gratitude

In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Bill and Holly Bembenek, founders of the Temecula Wine Trolley and Wine Tours. They discuss their unique business venture, detailing its inception, the challenges faced, and the exciting growth they have experienced.

The Bembeneks share insights into their personal journeys within the hospitality industry, including Holly's passion for guest experiences and Bill's extensive background in gaming and resort management.

Their story emphasizes the importance of perseverance, the power of authentic customer service, and the value of surrounding oneself with supportive individuals. Tune in for an inspiring and informative discussion on building a successful hospitality business.

00:00 Introduction to the Hospitality Mentor Podcast

00:37 Meet Bill and Holly Bembenik

01:15 The Birth of Temecula Wine Trolley

03:45 Holly's Journey in Hospitality

05:37 Bill's Unexpected Path to Hospitality

07:42 Transitioning from Corporate to Entrepreneurship

10:48 Creating a Unique Wine Tour Experience

15:40 Launching the Business and Overcoming Challenges

26:54 Trolley Troubles: A Rocky Start

27:55 Handling the Unexpected

29:11 The Cost of a Trolley

30:21 Achieving Perfect Reviews

31:03 The Secret to Success

37:51 Expanding the Business

47:00 Advice for Aspiring Entrepreneurs

51:21 Conclusion and Gratitude

In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Bryan Tubaugh, the founder of Aligned Hospitality Management. Brian shares his unique journey starting from his early days growing up in a hospitality family to founding his own management company. He discusses the valuable lessons learned from his first job as a houseman at DoubleTree, and how pivotal moments and mentors shaped his path. Brian also talks about the challenges and rewards of starting Aligned Hospitality Management during the COVID-19 pandemic, the importance of vision and mentorship in the industry, and his plans for the future growth of his company.

00:00 Introduction to the Hospitality Mentor Podcast

00:35 Meet Bryan Tubaugh of Aligned Hospitality Management

01:15 Brian's Early Days in Hospitality

02:55 College and Early Career Moves

04:34 Breaking Away and Finding Independence

06:31 First Leadership Role and Learning Experiences

11:25 Transition to Luxury Hospitality

14:40 Pivotal Moments and Entrepreneurial Aspirations

18:11 Leading a Team at Hilton Elcon KiOR

21:45 The Importance of People Over Profit

22:19 A Fortunate Opportunity

23:35 The Start of a New Venture

24:45 Navigating Challenges and Growth

25:58 Launching the Business During COVID

27:09 Building the Business from Scratch

32:54 First Clients and Early Success

33:33 The Value of Hospitality Management

37:20 Future Plans and Mentorship

41:13 Final Thoughts and Contact Information