On this episode I am joined by Brett Suma, the Founder and CEO of Loadsmith. If you look back at this podcast's history, I don't have CEOs of freight brokerages on the show often. Our show has always been focused on freight markets, economics, and sustainable business growth models and innovation and technology.

I met Brett at a conference and we got to talking and I realized Brett had a lot more to share than just a "how to" for brokerage. Probably not coincidentally if you go back in the show episodes, the last Founder/CEO of a freight company we spoke with was Shannon Breen of FreightVana.

Brett and I are going to dive in on all things freight markets, innovation, assets, growth and acquisitions. Join us for the live show, we love to answer questions! Hope to meet you for coffee!

Join our host Samantha, and her guests Matthew Leffler (our industry's best known attorney) and Graham Gonzales (our industry's best known insurance guru) as they discuss the rapidly evolving legal and risk landscape for brokerages. We will cover topics like the turmoil surety bond markets are in, how 3PL insurance rates are impacted by large verdicts and what these large verdicts mean for legal risk, how fraud is changing the cargo insurance landscape, what shippers should expect of their partners from an insurance standpoint, what brokers should expect of their carrier partners, and more!

Bring all your questions to the live show, or start commenting them now in the comments!

How do brokers operate?

Most operate differently to fit their unique needs and the needs of their carriers and clients. I'm excited to bring you this two part series around how brokerages operate! We get pretty in the weeds discussing operational work flows, and different technologies and tools at play and how they are enhancing service operations. I hope if you are a brokerage leader this series will add value to your day!

On part one of this two part series, Tami Gordy from Flat World Global Solutions and Kristy Knichel from Knichel Logistics share their insights into how their brokerages are operating across intermodal, FTL and LTL sectors. The primary topics we cover in this episode are:

Receiving Orders from Clients - How are you currently receiving orders from clients?
Quoting Shipments - How are you quoting your clients and prospective clients?
Searching for Load Coverage - How do you source carriers for your loads?
Tracking - How do you have visibility on your shipments and provide tracking updates to your teams and clients?

Also, be sure to check out the TAI Software white paper that covers these topics as well! It's a free downloadable resource!