Welcome to the final episode of this season’s Influential Conversations podcast. This week’s guest is Peter Brewer, who is the president of REIQ (the Real Estate Institute of Queensland). REIQ is the peak body representing real estate professionals across Queensland. Peter spent the last decade as the board chairman of one of Queensland's major real estate marketing organizations and the previous 40 years as a high-performing professional businessperson in the property industry. He is regarded by many as a major figure and authority in the modern field of digital marketing. Some of the major real estate firms and organizations in Australia, New Zealand, and the United States have hired him as a consultant. Join us as we dive into Peter’s journey in property management, maintaining relationships with clients, the importance of well-planned conversations, the pressure of professional success, what might the future bring to real estate, and more.

[05.19] Peter’s story – Starting the conversation, our guest Peter shares his real-estate journey with us.

[13.39] Maintaining relationships – We dive into the importance of maintaining good relationships with clients.

[18.05] Conversations – A well-planned conversation will bring out the best outcome.[19.45] Inspiration – Peter talks about his support network, which he turns to when he faces challenges.

[24.58] The pressure – Peter talks about the unbearable pressure people have about professional success.

[27.32] The future – What the next three to five years might look like for property management.

[35.51] Personal relationships - Everything can be outsourced. The only thing that we can't outsource is personal relationships.

Resources

Connect with Peter

LinkedIn - linkedin.com/in/thatpeterbrewer/

Website - thatpeterbrewer.com/

Hannah Gill is the director at The Property Collective, a real estate agency in Kingston, Australia. She is the president of REIACT and the author of the Culture Playbook. She has over 13 years of experience and extensive knowledge in property management, business development, and leadership. She is highly skilled in negotiation, communication, strategic planning, and relationship management and is particularly passionate about innovation, culture, and leadership. Hannah is a well-known speaker and consultant in her field who never shies away from a challenge. She regularly speaks on the significance of the customer experience and the need to constantly innovate property management best practices. Hannah is passionate about reimagining everything we think we know about real estate. She joined us today to talk about her career journey in property management, her biggest learnings, the culture playbook, managing relationships, the role of a property manager, and more.

[03.06] Hannah’s story – Starting the conversation, Hannah walks us through her career journey in property management and shares her experience as a business developer.

[07.48] Biggest learnings – Hannah shares the biggest leanings she gathered working in the industry.

[10.53] Getting back on track – People react differently when they are challenged internally and externally. Hannah explains what she normally does to get back on track when she is challenged.

[14.28] The culture playbook – Hannah shares the incentive that drove her toward writing her handbook.

[21.41] Culture – A comfortable workplace culture is a must that will reduce employee turnover.

[26.14] The property collective – Hannah explains how they are working to provide the best workplace culture for the employees and the best services for the clients at the property collective.

[30.17] Managing relationships – It’s not the property that needs to be managed, it’s the relationships.

[33.01] The role – We talk about the importance of property managers working as facilitators, relationship builders, and nurturers.

Resources

Connect with Hannah

LinkedIn - linkedin.com/in/hannah-gill-0b015b94/

Website - thepropertycollective.com.au/

Email - hannah@thepropertycollective.com.au