Send us a text

KC Holland reflects on his 18 years of service on the Seneca Ridge HOA board, offering valuable insights on transparency, leadership, and fostering a strong HOA community.
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Serving on an HOA board can be challenging, but KC Holland’s 18 years with the Seneca Ridge HOA show how leadership grounded in transparency and care can make all the difference. From engaging renters in HOA matters to navigating emergencies and managing budgets, KC’s approach highlights the importance of communication and community-first decision-making. He shares how staggered board terms maintain institutional knowledge, why staying accessible to residents is key.
Chapters From Today's Episode:

00:00 Making Adjustments for Residents in Your HOA
00:59 Introduction to HOA Board Hero KC Holland
02:08 What Motivated KC to Join His HOA Board
03:39 KC’s Board’s Election Process
05:17 HOW KC Entered and Exited as his HOA’s President
07:28 What Motivated KC to be President of His Board for 10 Years
10:07 What KC’s Definition of a Successful Board is
11:04 Ad Break - Kevin Davis Insurance Services
11:50 How KC Resolved Contention Among His HOA Board
13:03 KC’s Board’s Accessibility to Meetings
15:40 Keeping Renters in the Loop
18:37 KC’s Tips for Running a Community Without Professional Managers
19:23 KC’s HOA Board Transparency Between the Board & Residents
23:00 How KC’s Community Handles Communication During Emergency
25:11 KC on His HOA’s Budget
28:40 KC’s Advice to HOA Board Members

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...

Send us a text

Julie Adamen and Robert Nordlund share how HOA board members can avoid common pitfalls!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Effective HOA board member behavior is the cornerstone of a thriving community. In this episode, Julie Adamen and Robert Nordlund emphasize the importance of transparency, accessibility, and consistent communication to build trust with residents. They explore the benefits of ethics codes, conduct policies, and operational guidelines for boards. Learn why board members should embrace the “4 C’s”—caring, curious, courageous, communicative—with an added bonus: consistency. This episode is packed with actionable advice, including how to handle challenging situations, maintain trust, and avoid the dreaded “no comment” response. If you're on a board or considering joining one, this conversation will help you lead with confidence and clarity.
———
Chapters

00:00 When HOA Board Members Don’t Communicate
03:29 Ethics Code for HOA Board Members
06:22 Why Board Job Descriptions Should be a Requirement
07:17 Ethics Pledge & Conduct Policy for HOA Board Members
08:51 Board Members Are Public Figures
11:26 Transparency in HOA Board Member Communication is Key
21:45 Ad Break - Community Financials
22:39 The Four C's and Bonus C of Effective Board

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...

Send us a text

Engineer, Greg Batista, shares what you need to know about HOA building maintenance and inspections to prevent tragedies like Champlain Tower!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Preventing another Champlain Towers disaster is every HOA board member's responsibility. In this episode, engineer Greg Batista sheds light on critical building maintenance practices. Learn about the dangers of spalling, the importance of regular inspections, and how to safeguard the building envelope—including roofs, paint, and waterproofing. Greg shares his real-life experience with Champlain Tower South and emphasizes why acting promptly on warnings and budgeting for repairs are crucial. Protect your HOA and its residents from structural issues and potential disasters!

———
Chapters:
00:00 Intro to Preventing Another Champlain Tower DISASTER at Your HOA
01:11 Get a FREE HOA Mug!
02:49 Meet Greg Batista - Engineering & Construction Expert
05:11 How Buildings Fall Apart & Prevention
12:15 Every State Has It’s Building Issues
14:04 What You Need to Protect & Maintain
17:00 Association Reserves - Ad Break
18:00 Getting Help From Experts for Your HOA
22:18 Preventative Maintenance & Inspections
27:37 Building Components to Keep An Eye On
31:57 Connect with G Batista Engineering & Construction

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...