Send us a text

Unlock the secrets to skyrocketing your cleaning business in 2025 with insights from industry pioneer Jamie Renko of Above All Cleaning Company. Discover Jamie's ambitious goals for the new year, including expanding her service area and boosting her workforce. We promise to equip you with the mindset and systems needed to turn aspirations into accomplishments in a field where women lead the charge. We'll touch on setting personal goals aligned with your vision, whether they involve financial growth, client satisfaction, or enhancing your reputation with those coveted five-star reviews.

Join us as we reveal the blueprint for sustainable growth through the power of mentorship and community. Learn why finding the right coach or joining a mastermind group can be game-changing, and the steps to setting realistic financial and operational targets. Personal stories highlight the importance of building trust and long-term client relationships in an industry where human connections reign supreme. From Courtney Lee's coaching wisdom to Ricky Ricardo's industry insights, this episode is packed with valuable lessons on harnessing the power of relationships and community involvement to secure significant business milestones.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Could you imagine being physically assaulted by a client while trying to provide a service? That's exactly what happened to me, Shannon Miller, and in this gripping episode, I lay bare the harrowing details of that day. Joined by my co-host, Jamie Runco, we plunge into the critical importance of establishing a code of conduct and setting clear boundaries in the cleaning business, especially when dealing with clients with mental health issues like dementia. Jamie shares her own struggles with verbal hostility, shedding light on the daunting task of maintaining professionalism under pressure.

Picture this: a chaotic scenario involving a client, an aggressive dog, and the imminent threat of violence. I had to urge my colleague Lori to escape quickly, all while managing the liability concerns of being a business owner. The situation escalated to a police intervention, leaving an emotional and physical toll that required a heartfelt conversation with my husband about its implications. Through this intense recounting, we stress the necessity of regular safety reviews and protocols to ensure everyone's safety.

We also tackle the pervasive issue of workplace harassment and bullying, emphasizing the need for strong professional boundaries and leadership's protective role. Drawing on personal stories, we discuss practical steps to prevent harassment, including using technology to block unwanted advances. The episode wraps up with advice on implementing policies for client protection, highlighted by a touching anecdote about caring for an aging pet named Adrian. This episode is packed with real-life experiences and invaluable insights for everyone in the cleaning business, so don't miss out on the essential lessons we share.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Unlock the secrets to achieving your business goals in 2025 with insights from Jamie Renko, the dynamic co-host and owner of Above All Cleaning Company. Wondering how to hit the seven-figure mark or expand your client base effectively? You'll learn the strategic systems and teamwork approaches that have allowed Jamie to grow her service area and reach her ambitious target of 125 recurring clients. Whether you’re aiming to boost online reviews or navigate the empowering shift in the women-dominated cleaning industry, this episode promises actionable insights and inspiration for entrepreneurs ready to elevate their business game.

Explore the power of collaboration and personal connections in driving business success. We discuss the invaluable role of finding the right coaching or mastermind group, featuring inspiring leaders like Sarah in Phoenix and Courtney Lee. Hear firsthand how personal relationships and face-to-face interactions have led to substantial contracts and a robust client base, and discover how adapting to generational communication preferences can sharpen your edge. If you're committed to crafting a thriving business in the cleaning industry, this episode is your blueprint for growth, filled with practical strategies and heartfelt stories that resonate across generations.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Discover the secrets to forging strong client relationships while safeguarding your cleaning business with expert insights from Shannon Miller and Jamie Runco of Above All Cleaning in Northern California. We'll show you how to transform your service agreements into powerful tools that set boundaries and prevent misunderstandings. With practical strategies for using both traditional and digital methods, you'll learn to streamline your processes and protect your team from unreasonable expectations. Plus, we share ways to ease the transition to new terms with existing clients, ensuring a smooth experience for everyone involved.

Join us as we explore the delicate balance between professionalism and empathy in client relationships, using the analogy of dating to illustrate the importance of boundaries. Hear personal anecdotes that demonstrate the protective power of contracts, including successful legal outcomes that have bolstered our confidence in these agreements. We also celebrate the achievements of community members like Macy, advocate for the adoption of flat rates, and discuss the necessity of price increases for new clients to maintain a sustainable business model.

Navigate the complexities of pricing strategies, client payments, and the shift towards automation with our guide to the best systems for your business. From Jobber to ZenMaid, we highlight the features that can help you manage a growing client base with ease. Learn how to handle legacy clients while understanding local competition and client expectations. Whether you're adapting to the needs of senior citizens or embracing new technology, this episode offers valuable insights for ensuring your cleaning business thrives in today's fast-paced world.

Here is the link for Cleaning Business Contracts: https://klean-freaks-university.newzenler.com/courses/special-offer-cleaning-business-contract-s-value-saving-bundle-master-class-copy

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Ever wondered how to gracefully end a client relationship without burning bridges? Tune into this episode where we promise to unlock the secrets to managing these tricky situations with poise and professionalism. Through colorful anecdotes and vivid metaphors, we tackle the art of identifying red flags and understanding the tell-tale signs of a misaligned client relationship. Learn how to protect your team, maintain dignity, and set firm boundaries even when emotions run high.

We'll share personal stories, like Rebecca's encounter with a challenging client, that underscore the importance of supporting your team in tough situations. By focusing on facts over feelings, we offer strategies for navigating confrontations while maintaining composure. Hear about the memorable outcomes of managing emotions effectively and the pivotal role of self-reflection in understanding client selection. Our experiences highlight the delicate balance between standing up for oneself and upholding professional integrity.

In a heartfelt discussion, we spotlight the critical lessons from the cleaning industry, emphasizing empowerment, self-care, and the value of clear boundaries. Discover resources like the Maids Network's Dear John letter to help you part ways with clients gracefully and non-confrontationally. As we swap lively stories of unique clients, we also prepare you for the upcoming year, offering business tips and reminding you to embrace planning as the holiday season approaches. Join us for an episode filled with practical advice, empowerment, and a touch of humor.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Have you ever faced the stress of a false alarm or the financial hit from emergency response fees? Discover essential practices to safeguard your cleaning business from these costly pitfalls. Jamie and I dive deep into alarm compliance, sharing personal stories and practical advice. From hefty fines to anxiety-prone employees, we spotlight the critical need for rigorous alarm protocols. Jamie’s experiences bring to light the dramatic impacts of alarm mishandling and the stringent measures her company employs to avoid such incidents.

Learn from our nerve-wracking encounter with law enforcement due to an alarm system glitch, and understand the importance of meticulous security protocols. We cover everything from the intricacies of advanced security technology to the vital management of keys and ensuring homes are restored to their proper state post-cleaning. With insights on state laws, locked key boxes, and accountability measures, this episode is your guide to maintaining a secure and efficient cleaning operation. Join us for an invaluable discussion packed with lessons to keep your business safe and sound.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Ever wondered how you can ensure accurate cleaning bids without ever stepping foot on the property? Discover the game-changing virtual walkthrough techniques that can transform your cleaning business! Join host Shani Miller and her co-host JB Runco from Above All Cleaning in Northern California as they share their expertise on utilizing Zoom, FaceTime, and detailed photos to assess cleaning needs remotely. Learn how these virtual methods offer unparalleled flexibility and efficiency, particularly for those in remote or rural areas, ensuring your clients are well-prepared and your bids are spot-on.

Navigating the complexities of move-in and move-out cleaning services can be daunting, but we've got you covered. We delve into the essential tools and equipment needed, from various Swiffers to the Dupre Neat steamer, and emphasize the importance of comprehensive virtual tours. Understand why being the last vendor on-site is crucial and get tips on inspecting every nook and cranny, from under refrigerators to inside ovens. We also discuss the significance of assessing pet presence and the condition of key areas like bathrooms and kitchens, making it easier for clients to feel confident in hiring your services.

Finally, we get into the nitty-gritty of creating and sending customizable cleaning service quotes. Learn how to build accurate quotes with optional extras like oven cleaning and window treatments, and why securing a 50% deposit is crucial for one-time cleanings. We also cover the benefits of prepayment and using credit cards to ensure smooth operations. Tune in to gain practical advice and strategies that will help you master virtual walkthroughs, manage client expectations, and elevate your cleaning business to new heights.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Ever wondered how top cleaning businesses consistently score five-star reviews? Join us on "Cleaning Business Life" as Shannon Miller and Jamie Runco reveal proven strategies to elevate your business’s reputation. Discover how to seamlessly integrate low-tech methods like review requests in welcome packs and high-tech solutions such as Nice Job and Jobber. Jamie shares her personal experiences and effective techniques to leverage platforms like Google My Business and Facebook, ensuring you maximize your positive feedback, whether you're on a tight budget or ready to invest in paid services.

Achieving 100 reviews can significantly boost your business’s algorithm performance and customer acquisition, and we’re here to guide you through every step. From ethical considerations in trading services for reviews to incentivizing employees for an influx of positive feedback, we cover all the bases. We also provide practical tips for managing both positive and negative reviews, helping you maintain a stellar reputation. Plus, engage with us on Buzzsprout and join our community of listeners who have supported us through downloads and reviews. Listen now to transform your cleaning business' reputation and connect more effectively with your audience.

Here is the link for onboarding welcome paperwork: https://klean-freaks-university.newzenler.com/courses/basic-contract-bundle


Don't forget to apply for a full scholarship of the SSPCBA, sponsored by Klean Freaks University.com https://forms.gle/aVMS7GpLSkEsaoBM7 Dead line is 11.29.24

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com