Listen free for 30 days

Listen with offer

Preview

Working with Difficult People
WorkSmart Series
By: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
Narrated by: Unspecified
Length: 3 hrs and 1 min
3.3 out of 5 stars (3 ratings)

Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Add to basket failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Adding to library failed

Please try again

Follow podcast failed

Unfollow podcast failed

£0.00 for first 30 days

Try for £0.00

Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.

Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.

Access exclusive sales and deals.

£7.99/month after 30 days. Renews automatically. See here for eligibility.

Working with Difficult People

Name: Working with Difficult People
Brand: Brilliance Audio
SKU: BK_BRLL_000688UK
Availability: InStock
Rating: 3.3333333333333335 (3 reviews)

By: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson

Narrated by: Unspecified

Try for £0.00

£7.99/month after 30 days. Renews automatically. See here for eligibility.

Buy Now for £15.99

No valid payment method on file.

Add payment method

Switch payment method

We are sorry. We are not allowed to sell this product with the selected payment method

Switch payment method

Pay using card ending in

Switch payment method

By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.

Summary

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

Working with Difficult People defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office headaches. This audiobook teaches you how to:

understand your own reactions to different kinds of difficult people

explore the interrelationship between yourself and the problematic employee - whether it's a boss, fellow coworker, or someone you manage

practice healthier responses to those who make your life miserable

You'll find out how to proactively manage your relationships with those who are mean and angry, suspicious, pessimistic, shy, narcissistic, overly competitive, controlling, and more.

This audio edition includes an action plan for preparing for encounters and confrontations as well as all-new verbal self-defense tips, guidance on how to master power dynamics, and ways to differentiate between situational issues and psychological ones.