The 10 Golden Rules of Customer Service
The Story of the $6,000 Egg
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to wishlist failed.
Please try again later
Remove from wishlist failed.
Please try again later
Adding to library failed
Please try again
Follow podcast failed
Unfollow podcast failed
£0.00 for the first 30 days
LIMITED TIME OFFER
£0.99/mo for first 3 months
Offer ends January 21, 2025 11:59PM GMT. Terms and conditions apply.
Prime members: New to Audible? Get 2 free audiobooks during trial.
Pay £0.99/month. After 3 months pay £7.99/month. Renews automatically. See terms for eligibility.
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts
Access exclusive sales and deals.
Thousands of incredible audiobooks and podcasts to take wherever you go.
Immerse yourself in a world of storytelling with the Plus Catalogue - unlimited listening to thousands of select audiobooks, podcasts and Audible Originals.
£7.99/month after 30 days. Renews automatically. See here for eligibility.
The 10 Golden Rules of Customer Service
Narrated by:
Christopher Grove, Janet Metzger
Buy Now for £10.99
No valid payment method on file.
We are sorry. We are not allowed to sell this product with the selected payment method
Pay using card ending in
By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.
-
Narrated by:
-
Christopher Grove
-
Janet Metzger
About this listen
Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourage everyone to contribute. You must go above and beyond in order to get ahead.
©2015, 2019 Todd and Deb Duncan (P)2019 Gildan Media, LLC
activate_Holiday_promo_in_buybox_DT_T2
What listeners say about The 10 Golden Rules of Customer Service
Average customer ratingsOverall
Performance
Story