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  • Getting the Most out of Your CRM

  • 25 Tips to Increase Adoption, Maximize Value and Increase Profits from Your Customer Relationship Management System
  • By: WW Chee
  • Narrated by: Ron Welch
  • Length: 47 mins
  • 3.7 out of 5 stars (7 ratings)

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Getting the Most out of Your CRM

By: WW Chee
Narrated by: Ron Welch
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Summary

Do you use customer relationship management software? Are you using it to its best effect? Do you think it could it work even better for you?

We think the answer is "Yes", and with Getting the Most out of Your CRM, we provide you with the top 25 tips that are guaranteed to maximize value and increase profits from your customer relationship management system.

In this audiobook, you will discover how these tips and techniques can help your business to become even better, with the advice spread around chapters on:

  • Implementing the ideas
  • Managing the system effectively
  • Making the best use of the data you capture
  • How to take it further
  • And more...

If your sales, marketing, or customer service departments are failing to make sure they put customers first, then you simply have to address the problem, and this audiobook will set you on the path to making sure you improve their performances.

Getting the Most out of Your CRM packs a lot of information into its program, making sure you leave no stone left unturned in your search to make your customer relations stands head and shoulder above the competition.
©2017 Wei Wen Chee (P)2018 Wei Wen Chee
Customer Service Customer Relationship Management
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Useful for newbies.

I knew nothing about CRM and I got a really good understanding of what it does and how important it is for productivity. If you know nothing about it, I would recommend this book.

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Basic

If you akready know something about CRM and IT you will gain little in this book.

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