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CSM Secrets
The 32 Laws of Success for Customer Success Managers
By: Subha Shrinivasan
Narrated by: Amira Gill
Length: 41 mins

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CSM Secrets

By: Subha Shrinivasan

Narrated by: Amira Gill

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Summary

Are you aspiring for a great career in customer success?

Customer success is all about employing certain "soft" skills and techniques that are guaranteed to help you win over everyone's trust, respect and sponsorship. And anyone, at any level can master these skills.

Speaking from personal experience and observation, Subha Shrinivasan narrates the 32 laws of growth, that any customer success managers can adopt in their jobs to grow without limits.

One of the practical wisdom books in customer success that is easy to comprehend and follow.